WELCOME TO BONOCLE SUPPORT

Frequently Asked Questions

  • HOW CAN I READ WITH ONLY ONE BRAILLE CELL?

    Bonocle uses a custom high refresh braille cell designed to make each braille character easily identifiable. Bonocle also supports different reading modes and speeds that you can customize to fit your reading style and pace.

  • HOW CAN I NAVIGATE THE SCREEN WITHOUT AUDIO?

    Bonocle identifies the content on your screen and lets you navigate it as if you are using a computer mouse. By moving the device on any surface, you can move left, right, up, and down.

  • CAN I USE BONOCLE WITHOUT AN ACCOMPANYING DEVICE?

    Bonocle does work as a standalone device. You can connect Bonocle to a computer and transfer text files onto its internal storage. You can access these files at any time to read its contents without the requirement of an accompanying smart device.

  • HOW CAN I DOWNLOAD THE BONOCLE APPS?

    You will be able to view the Bonocle apps from the companion app. You can download the apps from the applications marketplace on your platform of choice; App store for iOS and Play store for android devices.

  • I AM LEFT HANDED, CAN I USE BONOCLE?

    Bonocle follows a symmetrical design to allow for full usability with both left and right-handed individuals.

  • HOW DO I PAIR BONOCLE VIA BLUETOOTH?

    • First, make sure the Bluetooth connection is active on your accompanying smart device.
    • On iOS, go to settings -> Bluetooth -> activate Bluetooth.
    • Put Bonocle in pairing mode using the on/off switch in the mid position and select it from your smart device’s discoverable options.
    • Similarly, on Android, go to settings, -> Enable Bluetooth.
    • Put Bonocle in pairing mode using the on/off switch in the mid position and select it from your smart device’s discoverable options.
  • HOW DO I CHARGE BONOCLE?

    To charge Bonocle, use the included USB-C cable to connect it to any available power source.

CONTACT US

Didn't find what you were looking for? Send us a message and we will respond as soon as we can